S.C. – New Market, MD
Thank you so much for the quick response. Your crew helped us save our home and everyone was very kind to us in our emotional state.
While driving home from a beach vacation on a late Friday afternoon we received a phone call from the security company regarding our home so we dispatched a neighbor to investigate. We were three hours away and found out it was not only raining inside but ceilings had fallen down and property was damaged. Our neighbor shut off the water and worked with our insurance agent who immediately dispatched Tri State Restorations and arranged for an insurance adjuster to visit. When we arrived home Tri State trucks were on the scene and a crew of people were on task to turn this “Disaster into Peace of Mind.” We were greeted by a trained professional who clearly understood what such devastation meant to a homeowner and had answers to everything. Their primary concern was to mitigate the damage to a point which would allow confident restoration of the property. Tri State clearly understood how to handle the insurance company and more importantly how to handle the client to prepare them for what was going to happen. They were there to work with the insurance agent who arrive on-scene and continuously documented every action required to support our claim. We worked together as a team for the next five days as the interior of our home of over twenty years was demolished and personal property sorted for disposal, storage, and specialized repair. We are now displaced over seven months and the home is being rebuilt with an end now in sight. We also confidently know Tri State remains in the background to help us move salvaged personal property back into our home not to mention the assistance provided as how to best deal with the insurance company to maximize our settlement. Amidst all of trauma such a situation can cause we were glad Tri State was the first contact we had on our journey back to our normal lifestyle.
Wanted to thank your company for everything you did in my home in reference to my storm/water damage. Tri State came to my residence within an hour of requesting them and did an excellent job. The workmen were polite and moved my property with care and explained thoroughly everything that needed to be done.
Johan K. – Allstate
Tri State Restorations was very helpful with my smoke damage claim to my residence. The clean-up crew was very professional and they exceeded my service expectations. I would highly recommend my insurance clients and friends for their excellent service.
A happy customer,
Just wanted to thank you for your reliable service. I appreciated your honest answers and excellent time accurateness.
Your employees were hardworking, friendly, and patient when asked to explain things.
Thank you all for your very hard work!
G. E. – Washington, DC
Thanks for sending an awesome group of professional workers. They kept me informed of all they were doing as they went along. They are certainly a testament of services expected from your company. Thanks for your immediate response to sending someone when requested.
B. B. – Leesburg, VA
Super job. Workers are prompt, professional, and clean up very well. I couldn’t be more pleased. This is a company I would recommend to anyone, anywhere.