Very Helpful, Quick and Efficient
The technicians were very helpful and worked quickly and efficiently. They cleaned up the mess from a burst water pipe which brought down a section of the ceiling. They stayed till is was done. They were in my home until after 8PM but except for fans running for 72 hours, they had the whole place cleaned up and drying. Great job. Thanks – P.M. (Haymarket, VA)
Wonderful Response Time
Wonderful response time; very professional technicians. – S.F. (Bethesda, MD)
Quite pleased with Tri State Restorations
We were quite pleased with the service we received during a very stressful time. – F.H. (Hyattsville, MD)
Tri State made me feel at ease
I would just like the thank the gentlemen who came to my home. They were eager to work and had no issues with answering all of my questions. They really made me feel at ease. – J.C. (Upper Marlboro, MD)
Tri State Was Very Knowledgeable
Tri State did a good job and were very professional and they straightened everything up before they left. The fellow in charge was very knowledgeable.
Very Happy with Tri State Services
I was very happy with the restoration services. The crew was very polite and called before they arrived. Thank you for your service. – J.S. (Frederick, MD)
Tri State Helped Save Our Home
Thank you so much for the quick response. Your crew helped us save our home and everyone was very kind to us in our emotional state.
When We Arrived Tri State Trucks Were On The Scene
While driving home from a beach vacation on a late Friday afternoon we received a phone call from the security company regarding our home so we dispatched a neighbor to investigate. We were three hours away and found out it was not only raining inside but ceilings had fallen down and property was damaged. Our neighbor shut off the water and worked with our insurance agent who immediately dispatched Tri State Restorations and arranged for an insurance adjuster to visit.
When we arrived home Tri State trucks were on the scene and a crew of people were on task to turn this “Disaster into Peace of Mind.” We were greeted by a trained professional who clearly understood what such devastation meant to a homeowner and had answers to everything. Their primary concern was to mitigate the damage to a point which would allow confident restoration of the property. Tri State clearly understood how to handle the insurance company and more importantly how to handle the client to prepare them for what was going to happen. They were there to work with the insurance agent who arrive on-scene and continuously documented every action required to support our claim.
We worked together as a team for the next five days as the interior of our home of over twenty years was demolished and personal property sorted for disposal, storage, and specialized repair. We are now displaced over seven months and the home is being rebuilt with an end now in sight. We also confidently know Tri State remains in the background to help us move salvaged personal property back into our home not to mention the assistance provided as how to best deal with the insurance company to maximize our settlement.
Amidst all of trauma such a situation can cause we were glad Tri State was the first contact we had on our journey back to our normal lifestyle.
Moved My Property With Care
Wanted to thank your company for everything you did in my home in reference to my storm/water damage. Tri State came to my residence within an hour of requesting them and did an excellent job. The workmen were polite and moved my property with care and explained thoroughly everything that needed to be done.
The Clean-Up Crew Was very Professional
Tri State Restorations was very helpful with my smoke damage claim to my residence. The clean-up crew was very professional and they exceeded my service expectations. I would highly recommend my insurance clients and friends for their excellent service.
A happy customer,