My Washer Overflowed, Flooding My Basement

If you are like many homeowners, you have a list of things that you want to accomplish in a single day, and there never seems to be enough time to do everything. You might have to run to the grocery store, right after turning on the dishwasher. You might put a load of laundry in the washing machine, then take your kids to soccer practice. Unfortunately, appliances can break down when you least expect it. If your dishwasher or washing machine should malfunction, your home could flood, and you could be faced with a significant amount of water damage.

My Washing Machine Overflowed in Montgomery County, Maryland

Dr. Patterson is a pediatrician who lives in North Bethesda, Maryland. She has a home office in her basement that she uses to keep up with patients when she is not at the clinic. Her home office contains a variety of computer equipment and special memorabilia that she has collected over the years from her patients, including stuffed animals and photographs.

Like many professionals, Dr. Patterson is very busy and has a hard time fitting laundry into her schedule. A few weeks ago, she put a load of bedroom sheets into her washing machine and left to meet some close friends for dinner.

While she was away, the washing machine hose released from the drain and flooded the lower level of her home. Dr. Patterson didn’t notice the catastrophe until the next morning, when she came down to the basement to check her e-mail and dry the sheets. She was shocked to see water all over the floor, and quickly realized that the damage was too extensive to deal with alone.

She called Tri State Restorations for Help.

The Tri State Restoration team of certified technicians arrived within an hour and immediately started cleaning up the water before further damage could occur. Every part of the basement was flooded to some extent: the laundry room, Dr. Patterson’s office, the sitting room, two storage closets and two hallways.

The team began by carefully moving the electronic equipment out of the way. Then they used large machines to pump out the water until the basement was completely dry. The basement had hardwood floors throughout, and the wood was thoroughly soaked and buckled. The team needed to remove all of the hardwood flooring, since it had been so badly damaged. Water had also seeped into the lower part of the walls, so the team removed the drywall in each room, one foot up from the floor.

After all of the water-damaged materials had been removed, Tri State sprayed the affected area with Microban to prevent mold growth. Large dryers and dehumidifiers were brought in and left in various parts of the basement for three days. When the Tri State team was finished with its work, Dr. Patterson had a thoroughly dry basement, free of mold and mildew.

After Tri State Removed the Damaged Hardwood Flooring

If this kind of situation should ever happen to you, and you need a water damage cleanup expert, call Tri State Restorations. We have teams throughout Montgomery County, including the cities of Chevy Chase, North Bethesda, Silver Spring and Wheaton. If you live anywhere in Maryland, Virginia or Washington D.C., we promise to arrive at your home within 90 minutes, seven days a week.