Author name: agracias

After a water damage emergency, it’s not uncommon for homeowners to look around their property and think: “They only removed a little drywall and left a few fans running…why does the invoice seem so high?” It’s a fair question—especially if you’ve never experienced a restoration project before. The reality is that what you see is […]

Q1: Why was I asked to sign a Work Authorization before receiving a final price estimate? A: Property restoration is an emergency service. Water, fire, and mold damage get progressively worse every hour. To stop the damage and protect your home, our crews must begin mitigating the loss immediately. A Work Authorization is not a

Recent reports of a heartbreaking carbon monoxide incident in the Boyds/Clarksburg area serve as an important reminder for all of us to pause and think about one of the most dangerous hazards a home can face—one you can’t see, smell, or taste. According to local authorities, two adults were found deceased after a vehicle left

Virtual Coffee Break 6/24 | If You See Something, Say Something: Building a Safer Community Together What if the most important safety tool in your community isn’t a security system, fire alarm, or maintenance program—but awareness? In this month’s Virtual Coffee Break, we recognized National Safety Month by discussing how residents, property managers, maintenance teams,

Why Choosing a Family-Owned Restoration Company Matters: The Tri State Restorations Difference Today, we’re proud to celebrate National Family-Owned & Operated Businesses Day. Tri State Restorations isn’t a national chain with a local office—we’re a family-owned and operated business built right here in the communities we serve. For nearly two decades, owners Mark and Tara

When property damage occurs, time matters. The faster a restoration team can understand what happened, assess the conditions and determine the next appropriate steps, the better the outcome can be for the property owner, resident, property manager or insurance professional involved. That is why Tri State Restorations continues to use live video support through our

Recent reports about State Farm’s decision to overhaul contracts for thousands of independent contractor agents have raised an important question for policyholders: when something goes wrong, who will be there to help? As technology and Artificial Intelligence (AI) continue to reshape the insurance industry, many homeowners, tenants, property managers, and multifamily communities may wonder whether

Recent reports about State Farm’s decision to overhaul contracts for thousands of independent contractor agents as part of its AI-driven customer service strategy have raised an important question for policyholders: when something goes wrong, who will be there to help? As artificial intelligence (AI) continues to reshape the insurance industry, many homeowners, tenants, property managers,

Understanding Emergency Mitigation, Xactimate, and Why Time Matters After Property Damage Some of the most common questions we receive at Tri State Restorations are: “Why am I signing paperwork before you know exactly what the project will cost?” Or… “If the work is already finished, why did I receive an estimate instead of an invoice?”